800-444-7231

Blog

How Alarm and Monitoring Services Reduce False Alarms

Oct 17, 2024

Dealing with false alarms can be far more than inconvenient — they can be costly and damaging to the experience of both employees and customers. Though most businesses have some level of security technology, DIY and in-house solutions often produce faulty results. Professional alarm and monitoring services can make a real difference.

If your business is experiencing frequent false alarms, or if you’re trying to start your security strategy off on the right foot, professional alarm and monitoring services may be the answer you’re looking for. Read on to find out why.

Advantages of Professional Alarm and Monitoring Services

Several features of professional security services make them a more reliable alternative to DIY security technology. You should expect the following advantages:

Advanced Technology for More Accurate Detection

One of the primary reasons for false alarms is that basic systems have trouble distinguishing between real and perceived threats. For example, many exterior surveillance systems can be triggered by a stray animal or trash blowing in the wind. Professionally installed alarm systems are typically more reliable due to methods like:

Dual-sensor technology — Certain intruder detection devices combine motion and heat sensors to more precisely identify the presence of a human being.

Smart video analytics — Modern surveillance cameras can be equipped with devices like the XV Gateway with AlarmVision, which employ advanced AI-driven analytics to distinguish between humans, vehicles, and animals.

Multi-zone detection — Certain devices, including the XV Gateway, enable an alarm system to monitor distinct zones with different protocols, allowing owners to tailor their threat detection strategy based on urgency.

Professional Monitoring for Incident Verification

If more advanced technology is the first step to reducing false alarms, professional monitoring is the second step. Even the most dependable technology can be fooled under the right conditions, such as a maintenance worker forgetting to disarm the system or an employee returning to retrieve forgotten belongings. What should be done in these cases?

When your alarm system is backed by professional monitoring services, every trigger is verified for accuracy by trained specialists. Instead of immediately alerting emergency services, dispatchers will assess the situation to determine the veracity of a threat and notify the proper authorities for the situation. This means better results and less wasted time for both your team and local emergency responders.

Faster Response Times When It Matters Most

Repeat false alarms can result in a boy-who-cried-wolf mindset for employees, leading them to take emergency alerts less seriously. If and when a real emergency occurs, it may be a few minutes before anyone realizes it’s more than just another false alarm. By this point, it may already be too late to prevent damages.

Professional alarm and monitoring services offer superior protection through greater speed and accuracy. When an alarm is triggered, your team can act with confidence that the threat has been verified by professionals and help is already on the way. In a moment of crisis, these faster response times can make a world of difference. In the case of a fire, a gas leak, or active violence, it might just save your life.

Experience the PEAK Alarm Advantage

After more than half a century in the industry, PEAK Alarm knows better than anyone how critical accuracy is for a commercial alarm system. We design and install comprehensive, customized security systems for a broad variety of locations, ensuring personalized protection at all hours of the day.

Why waste valuable time, money, and effort on half-baked security solutions? A professional approach is only a call away. Contact our team today to tell us about your needs. Our experts will assess your property and recommend a personalized security strategy.
Protect what matters most to you. Contact PEAK Alarm today.

We've Upgraded Our System!

We're excited to introduce our new customer portal at myaccount.peakalarm.com that will allow you to make Credit Card or ACH payments online. This will require a new account creation, as the previous payment portal is no longer active. We appreciate your patience through these updates!

X